Support Services
The Professional XWiki package allows to get the best of the XWiki software with the following services:
- ready to use XWiki software including Tomcat and a Database
- free upgrades for one year included in the Support contract
- get support on the installation of the XWiki
- get support on the usage of XWiki
- get support for custom installations (alternate Application Server or Database)
- access support eMail, Instant Messenging and Phone
- get support for custom developpement and data integration
The Professional XWiki packages pricing are the following:
| Package | Annual Support Package |
|---|
| 0 to 50 users | 1500 Euros / year |
| 50 to 200 users | 3000 Euros / year |
| more than 200 users | 5000 Euros / year |
| eXo Platform Bundle | 2000 Euros / CPU / year |
Support packages are personalized support packages, which means that issues reported by supported customers will be taken into account with great care, a personalized solution will be studied, planned and implemented with and for the client.